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Homeowner Handbook

Peace of Mind

FrontDoor Communities is a semi-custom regional homebuilding company with a team of veteran professionals that have built over 25,000 homes in their respective careers. FrontDoor Communities is focused on the way people want to live today, recognizing that the important people and moments in your life revolve around your home. This means homes that are thoughtfully designed, located to optimize convenience, energy efficient, and personalized to what your family needs. Active memberships in both the National Association of Homebuilders and industry leading associations like the Urban Land Institute (ULI) provide us with insight that allows us to be at the forefront of the latest trends in homebuilding to ensure that all homes built by FrontDoor Communities meet the expectations of today’s homebuyer.  Congratulations on your decision to purchase a new FrontDoor Communities home. We share your excitement and look forward to working with you to build your home.  Your new home will be built using high-quality materials and the latest construction technology.  As a member of the National Association of Home Builders, FrontDoor Communities has available the resources of the nation’s largest and most professional trade association. More than 3,500 component parts were used to make up your home. Thousands of people had a hand in producing these building components. These components have now been assembled into a fine and beautiful home for your enjoyment and comfort.  Our “Home Building Process” and “Homeowner Resource” section of our website at www.frontdoorcommunities.com has been designed to assist you during and after the purchase of your home. The information presented on this site will answer many questions and prepare you for each step of the new home experience, making this exciting time easier. In addition to guiding you through the process of purchasing and building, this site will provides you with maintenance guidelines and a description of our warranty program, component by component.  Please take time to review this site thoroughly and don’t hesitate to ask questions. As we progress it will become a valuable resource for information.  If you need clarification or additional details about any topic within the site, please please reach out to your sales associate.  Our sales professionals are your liaison and will assure that all of your questions are addressed by the most appropriate company member.  We are delighted to welcome you as part of the FrontDoor Communities’ family and are always ready to serve you. 

Terry Russell, Chief Executive Officer             Mike Langella, President

  1. Financing A New Home
  2. Design Selections Atlanta Homeowner Handbook
  3. New Home Construction
  4. Combined Warranty and Homecare Information

Download 2-10 Warranty Booklet

Home Buyer's Warranty

Congratulations on the purchase of your new FrontDoor Communities home.  To add to the value of your home we have enrolled it in the 2-10 Homebuyers Warranty program.  This is a comprehensive program that includes the following warranties:

1-year Workmanship coverage

2-year Systems coverage

10-year Structural coverage

A summary of the warranty program was included as part of your sales contract.  A formal copy of the warranty was provided at the time of contract and a warranty certificate will be mailed to you by the 2-10 Homebuyers Warranty Company within 30 days of closing.  As an enhancement to the warranty program we have contracted with 2-10 Homebuyers Warranty’s Front Line Service Division to administer warranty requests you may have.  If you need to initiate a request for warranty service we ask that you contact a Front Line Service Coordinator directly.  This is despite any urge you may have to contact either your Builder or Salesperson, as it will ensure appropriate follow through of your service requests and proper record keeping of the home’s service history.

You may contact Front Line Service as follows:

Submitting a request with the submission form below

Via email at fdcwarranty@2-10.com

By phone at 800-811-8787 (M-F 7 a.m. – 5 p.m. MST)


You may also contact them with any questions you have regarding the warranty coverage on your home.  If an emergency situation arises please follow the instructions provided at your orientation (copy attached) including notification to FrontLine Service at the number above.  We hope that you are delighted with your new home for many years to come.

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Referral Program

Preferred Lenders

There are many advantages to financing your new home with a FrontDoor preferred lender.

- 1 -

We have secured prefered lenders to ensure that they provide competitive interest rates, sound mortgage counselling and a wide array of loan programs to meet your specific financial needs.

- 2 -

Preferred lenders have a proven track record of on-time closings, allowing you  to move into your new home on schedule.

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Preferred lenders are in frequent contact with our New Home Sales Professionals to keep you updated throughout the home buying experience and to guarantee outsstanding customer service.

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Preferred lenders' extensive knowledge of your community, amenity packages and home features facilitates an accurate, seamless appraisal process.

FrontDoor Communities understands that choosing the right lender is an important decision. We're confident that our preferred lenders* can offer competitive mortgage financing options and provide an easy, on-time closing for your new home.

Contact FDC